Enter the
Extraordinary

William founded Arthur Majordome with the intent of creating a dynamic ecosystem led by the best concierges on the planet, in order to meet the needs of ambitious, professional and exclusive clients. He came up with this idea after meeting several leaders from different backgrounds and realizing that the lack of time was the hallmark of these builders of the present and the future. He wanted to create a solution that would correct this aspect while fulfilling the intrinsic desire to live unique experiences and to have access to the power of human interactions, often overlooked in the digital age, and even more with the current global context. This is how an exclusive concierge club came to life, completely different from what we find on the market, establishing its foundations on the complicity between humans and advanced technologies in order to enhance the members' life experience as much as possible. william@arthurbutler.com

Magali Auger leads the strategic expansion of Arthur Majordome in Canada, overseeing our growth in this key market with the goal of solidifying our position as the ultimate reference for ultra-high-net-worth clientele.

With a sharp strategic vision, a deep commitment to excellence, and a strong results-driven mindset, Magali fully embodies the values at the heart of our Maison. Her refined expertise in the luxury sector, combined with an innate sense for personalized service, makes her a key force behind our continued growth.

Through her professionalism, relational elegance, and ability to craft bold yet thoughtful strategies, Magali plays a pivotal role in elevating the presence and influence of Arthur Majordome across Canada. magali@arthurbutler.com

Based in Florida and the Caribbean, Florence serves as Managing Director of Business Development for Arthur Butler, leading senior-level client acquisition, strategic partnerships, and brand representation across premier luxury markets, including Miami. With more than 25 years of experience in luxury sales and real estate, she is recognized for her discretion, strategic insight, and ability to cultivate enduring relationships with ultra-high-net-worth clientele.

Educated in Paris with degrees in Business and Law and originally from Cannes, Florence is a global citizen whose cultural fluency and passions for real estate, architecture, design, yachting, and entrepreneurship inform her highly tailored, white-glove approach, delivering bespoke solutions built on trust and confidentiality. florence@arthurbutler.com

Mathilde has always been passionate about discovering new cultures and traveling. She has worked on different islands in the Indian Ocean, the Caribbean as well as the Pacific Ocean. Her various experiences around the world in the luxury hotel industry as a guest relations agent, wedding planner and concierge, have enabled her to acquire a vast network of contacts. Passionate about the concierge, she likes to surprise and exceed the expectations of her clients. "Impossible" is a word that is not part of her vocabulary! Ready for new challenges, Mathilde is enthusiastic about joining Arthur Majordome's team to contribute to the happiness of her customers by delivering a personalized service.

Graduated from the ITHQ, Shaoli has worked in several renowned restaurants in Montreal in service and as a Maître d'hôtel. Her passion for catering and hospitality makes her an expert advisor to organize and book an evening beyond your expectations. Her network of contacts has thus developed and now allows us to suggest the most unusual places in the city. Travelling is living! It is in this philosophy that Shaoli brings its customers to live extraordinary experiences and to make them explore new destinations.

Maxence stands out for his seriousness and culture, nurtured by his passion for travel and experiences. His professional journey takes flight in the demanding world of customer service at the most prestigious hotel establishments. With a unique blend of youth, daring, and finesse, he commits to adding an exceptional touch to every interaction.

Redefining expectations, he strives to implement innovative strategies to strengthen the company's presence and communicate optimally with its members, thereby inscribing his action within a perspective of excellence. It is with determination that he joins the Arthur Majordome team, convinced that every moment is an opportunity to create exceptional memories. marketing@arthurmajordome.com

With experience spanning luxury hospitality, aviation, exclusive events, and guest service management, Jessica has distinguished herself through her professionalism, emotional intelligence, and ability to anticipate the needs of a discerning clientele. Her background within five-star hospitality environments, premium airport lounges, VIP events, and hotel guest services has allowed her to develop strong expertise in elevated client care and personalized service, a true asset in delivering seamless and refined experiences.

Now serving as a Concierge & Travel Advisor at Arthur Majordome, Jessica brings a thoughtful and detail-oriented approach to every interaction. Recognized for her warmth, elegance, and dedication to excellence, she is passionate about creating seamless, tailor-made experiences built on discretion, care, and genuine human connection.

Driven by a passion for serving ultra-high-net-worth clientele and continuous growth, Jessica is committed to building lasting relationships and delivering a level of care that transforms every moment into an exceptional experience.